Top frequently asked questions
We're here to help with any questions you may have about the Refer a Friend offer. You may find the answer you're looking for in our useful FAQs below.
What is the Refer a Friend offer?
Metro Bank believe in giving something back to their customers. With the Refer a Friend offer, existing Metro Bank customers with an open Current, Private Banking or Cash Account can earn a thank you bonus when they recommend Metro Bank to a friend. As long as you both meet the eligibility criteria and the new customer opens a Current Account with Metro Bank, you'll both earn a £50 thank you bonus.
I'm an existing Metro Bank customer - what do I need to do?
If you have an open Metro Bank Current, Private Banking or Cash Account and are over 18, simply register for the Refer a Friend offer here to get started. We’ll send you an email with a unique invite code and link - just share it with friends to invite them to join Metro Bank.
You can invite as many friends as you like and you’ll earn £50 for each of the first five people you refer who switch their current account to Metro Bank.
Full eligibility criteria applies and can be found here.
I've been invited to register for the Refer a Friend offer - what do I need to do?
Welcome! We're so pleased that you've been invited to join Metro Bank and it's great to meet you.
Now that your friend has referred you, the first step is to register for our Refer a Friend offer. Just enter your details and tell us the unique invite code your friend shared with you. This code is important as it connects you and your friend, so we know who to give the thank you bonus to.
Once you've registered, we'll let you know how to apply for your new Metro Bank Current Account. You'll need to meet the eligibility criteria which can be found here.
Do I need to register to the offer by a certain date?
If you are recommending Metro Bank to your friends, you must register before 11th December 2020 to be eligible for the £50 thank you bonus.
If you have been recommended by an existing Metro Bank customer, you must register before 18th December 2020 to be eligible for the £50 thank you bonus.
When will I get the £50 thank you bonus?
As long as you and your friend both meet the eligibility criteria, Metro Bank will send you both £50 in the third month of the recommended friend's new account being open.
This will be paid into your Metro Bank Current Account - keep an eye out for your £50 with the payment reference 'thank you'.
Can't find the answer to your question?
No problem - just to remind you, we're MLP who manage the Refer a Friend offer on behalf of Metro Bank. We'll help you out with anything relating to the Refer a Friend offer and you can get in touch with us here.
If your question relates to a Metro Bank product or service, we recommend you contact Metro Bank directly. You can get in touch with Metro Bank here.